Testimonials

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Hey, thanks a bunch for all your help! Most businesses wouldn't have been as cool as you were. They might have just said, "Figure it out yourself!" I work at the biggest car dealership in Ohio, and we really care about helping our customers even after they drive off the lot. You did an awesome job, and I'll definitely tell my friends to come see you if they need a pinball machine

Mark W. OHIO

Hey, I just wanted to say thanks for being so awesome and helpful! You've seriously been the best customer service I've ever experienced. I totally recommend your company to anyone looking for a pinball machine. You guys really go above and beyond to make sure everything is working perfectly. So, thanks again for everything!

Sharonne C. COLORADO

I got the Addams Family pinball machine from Pinball Heaven and they delivered it all the way to Australia. I've called them a few times with questions and the owners, Chris and Brandon, have been super nice and helpful. When I needed a service call, they sent out Chris, who really knows his stuff about pinball machines. He was so focused and did a great job fixing everything. I usually don't buy big things online, but I'm so happy I did with this company. I love my new pinball machine and would definitely tell my friends to check out Pinball Heaven!

Mica B. AUSTRALIA

I wanted to thank you for standing behind your product after the trucking company damaged the pinball machine. You kindly replaced the broken door and plunger which I installed today with the help of the video that you sent along explaining how to switch out the parts. In putting together my game room there were two items that were damaged during shipment, the other company refused to either help me or call me back and it cost me $500 to repair the game. I want to highly recommend your company to any person looking for a pinball machine as they can be assured that you will stand behind your product. Thanks again for your help.

Micheal A. GEORGIA

I recently received my Data East Star Trek pinball machine this week. I just want to say Thanks to Brooke for answering the many questions I had during the ordering phase. Nic, thanks for helping me trouble shoot the lost ball mystery upon delivery. I am sure I may have some more questions and need for assistance down the road. I was initially a little hesitant about making a purchase from a company I found on the net and item unseen before purchase, but both of you had made this a very pleasant experience, Thank You.

Rodges D. FLORIDA

thanks you very much Brandon for helping us get our awesome Spider-Man pinball machine, Your store was super helpful and shipped it really quickly. Whenever we had questions or needed help, you were always there for us. The game is in perfect condition, just like you said. We can't wait to buy more stuff from you in the future

Andres R. SPAIN

Hi There, I'm sending this to thank you and everyone at the the Pinball Heaven, I got the Golden Axe machine in today and it works great, It brings me back to when I used to play this game at putt-putt. I am amazed at how clean and new the machine looks. I will definitely be buying my next machines from you. Thank you so much for your excellent service.

Brandon G.

UTAH

For Christmas, we ordered a Roller Coaster Tycoon pinball machine for our daughters. The shipping was going to be tight, but Brooke helped us monitor our shipment the whole way. She was very helpful and responsive. The pinball machine made it just in time for Santa and was in perfect condition. We have been thrilled with the quality of our purchase and with the customer service. We highly recommend Pinball Heaven!.

Mark D. FLORIDA

Shoutout to the awesome people at Pinball Machine Heaven for being amazing! The Creature From the Black Lagoon showed up looking brand new, and the movers even mentioned how well it was packed for shipping. Even the delivery driver was super impressed with how protected the pinball machine was for the long journey. Thanks a bunch for the top-notch customer service and for paying attention to all the little details. I'll definitely be calling back in about a month to order another machine!

Francois L. FRANCE

When it comes to finding a company that has it all - experience, great service, and trustworthiness - look no further than The Pinball Heaven Brandon and his team have been super helpful and made sure my family got top-notch pinball games that we'll love for a long time. Even if you're far away, the Pinball Heaven will go the extra mile to help you out and make sure you're happy. They're awesome at what they do!

Vladis R. AUSTRIA

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